The following opportunities are currently available at Greenbelt:
Greenbelt is one of the UK’s leading private land management companies, with over 67,000 homeowner customers benefitting from its Greenspace service across 700 developments and a further 30,000 new build properties secured in the business pipeline.
Operating nationally with offices in Glasgow and Leeds, Greenbelt adopts and manages public open space that is formed as part of new residential development.
We are now looking for a Technical Assistant to be based within our Leeds office and to operate within our Business Development team.
Full training will be provided, however, the principal role will be to cost up new business opportunities and to create new information plans. Experience in drawing software packages would be beneficial.
A competitive starting salary, contributory pension and other benefits will be offered based on experience.
Customer Care Officer
Would you like to become an integral part of the UK’s leading and fastest growing land management company?
With almost 700 developments nationwide and a customer base of more than 67,000, Greenbelt are looking for an experienced Customer Care Officer.
Due to an internal promotion, this position is based in our Glasgow office, with responsibilities that cover all of our prestigious developments throughout the UK.
You can look forward to working in a fast-paced, highly engaging and, ultimately, very friendly environment.
Your mission will be to accurately record and respond to customer enquiries, working closely with a variety of specialist teams to provide happy resolutions – all within our important Customer Care Charter guidelines
Can you bring the following essential skills to fulfil this exciting role?
A genuine enthusiasm to always go above and beyond for Greenbelt customers
An extensive proven track record, qualification and/or experience in providing excellent Customer Service
The ability to manage incoming calls, emails and letters from customers and respond in a timely and professional manner – with excellent spoken and written communication skills
An unflappable temperament to work at your best in a fast-moving environment
Outstanding organisational skills to best prioritise a busy workload schedule and meet our Customer Care Charter timelines
A flexible approach that can adapt quickly to rapid changes in an ever-changing land management environment UK-wide
Competency in the use of management applications, tools and databases in order to operate our industry-leading, bespoke systems
The ability and willingness to liaise and build relationships with team members, other teams, customers, contractors, developers, council officers and elected members
Although not essential, we’d love if you also brought the following:
A background or qualification in Housing or Land Management Customer Services
Escalated complaint handling experience
A valid UK driving licence