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An Important Message

Greenbelt is prioritising the safety of homeowners and our employees in these extraordinary and challenging times by suspending all open space maintenance.

Our number one goal is to help halt the spread of COVID-19 for us and the world around us.

Please be assured none of our residents will be charged for the period when maintenance is halted, with full and clear details made available on your next annual bill.

We are doing everything we can to preserve the jobs and livelihoods of every single one of our workers and we promise to get back to caring for your open space environments just as soon as it is safe to do so.

Meantime, we urge all residents not to use our play areas in accordance with new government guidance: this is for the wellbeing of you and your loved ones. In addition, we respectfully ask that residents, however good your intentions, do not attempt any maintenance or other upkeep of the open spaces.

As soon as it is safe and restrictions on movement and work practices have been eased, our experts will assess all open spaces and direct maintenance programmes to bring them up to Greenbelt’s highest standards.

While normal payment arrangements are still in effect for work carried out or to be carried out, anyone facing financial difficulties in these unprecedented times should not hesitate to contact us – we can offer assistance and help remove any worries.

Although we have closed our offices for the safety of our employees, we are still here for you: if you have urgent concerns you can contact us via the details below and we will do all we can to answer your queries. Due to the necessity of providing limited coverage, we would like to thank you in advance for your patience and ask that emailing be your first option.

We appreciate your understanding of this dynamic situation and remain fully committed to resuming open space maintenance as quickly as possible. We will update you regularly and post any significant changes on our website.

Thank you for your continued support.

Customer Care: mail@greenbelt.co.uk

Tel: 0800 028 1749