Greenbelt Group welcome your enquiries and comments as they help us to continually improve and enhance our service, as well as allowing us to get to know one another better.

Did you know that by taking advantage of the online account system, you can login and direct your query automatically to our customer services team? Why not login or register by clicking here.

If you prefer, you can also call our residential enquiries line on 0800 028 1749 or send us an email to

Business customers can also call us on 08450 940 940. International callers can call us on +44 141 948 1200.

To help your enquiry, we have also created a section on our website where you can find answers to the questions most frequently asked by our customers.

Your Customer Care Charter
Greenbelt is committed to delivering a service entirely focussed on your home, your world, your future. Our Customer Care Charter details how we communicate with you and provide information. Download this fact sheet here.

Independent Ombudsman
Greenbelt is proud to have introduced an independent dispute resolution service (DRS), the first of its kind in the land management sector. Find out more here.